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WebHost Manager (WHM)

Articles on how to use WHM server accounts

How Do I Create a cPanel Account?

Note The following video demonstrates the actions needed to create a new cPanel account. How to Add a New Account cPanel Account Once you have created...

Henry Blake
Written by
Henry Blake
How Do I Log into the Web Host Manager? (WHM)

Note Please check your welcome email for instructions on how to log into the Web Host Manager and your login credentials....

Julian Lister
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Julian Lister
How can I delete all received emails and free some space?

Login to cpanel of your domain. Click on File manager. Go to mail directory and then to a directory named new Here you will see the list of all the email files. You can delete any email you do not ne...

Ella McMorran
Written by
Ella McMorran
How enable Laravel on my domains?

To install Laravel on your domain, follow these instruction: Login to the domain cPanel account (this is the cpanel account and not the whm account) Und...

Amy Flakelar
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Amy Flakelar
How to Adjust Bandwidth Quotas in WHM?

Warning This guide does not apply to Seo Hosting clients. To increase the bandwidth of any of your domains simply follow these instructions: I get a &quo...

Henry Blake
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Henry Blake
How to Adjust Disk Space Quotas in WHM?

To fix this problem, follow these steps: log in to the WHM with your reseller username and password Create a new package and assign more disk space to t...

Julian Lister
Written by
Julian Lister
How to reset a reseller's client's password?

Log in to WHM with your reseller account Click Password Modification (under Account Functions). Select the account domain name or username Type the new password. Click Change Password and it's done...

Ella McMorran
Written by
Ella McMorran
I edited a hosting package. Why aren't my sites showing up with the new stats?

Whenever you adjust a package, the changes should affect all cPanel accounts using that package. If a cPanel is not changing, you can expedite this process. Please follow these steps: Inside WHM, go...

Amy Flakelar
Written by
Amy Flakelar
I get a "Bandwidth Limit Exceeded" error on one of my cpanel domains what should I do?

Note All our products (except for Australian IPs) come with unlimited bandwidth (fair usage applies). You see this error message on a domain that has e...

Henry Blake
Written by
Henry Blake
I upgraded the bandwidth or disk space limit on my packages. Why aren't my sites updating?

Whenever you adjust a package, the changes should affect all cPanel accounts using that package. If a cPanel is not changing, you can expedite this process. Please follow these steps: Inside WHM, go...

Julian Lister
Written by
Julian Lister
Increase Reseller's Client's Disk Space

Increase Quota by User/Domain To increase your client's disk space: Log in to WHM. Navigate to the Account Functions section in the left-side menu. Select Quota Modification. Select the username or c...

Ella McMorran
Written by
Ella McMorran
My domain is using too much disk space how can I see what directory is consuming most space?

Simply login to the domain cpanel[1] Click on the "Disk Space Usage" icon. You can login through your whm reseller account to each cpanel domain. ↩︎...

Amy Flakelar
Written by
Amy Flakelar
One of my sites exceeded its bandwidth limit. I raised its limit, but the site is still saying bandwidth exceeded

Ensure you have first upgraded the site to a package that suits its needs by doing the following. Log into WHM. Click Account Functions > Upgrade/Downgrade an Account. Select the domain to which y...

Henry Blake
Written by
Henry Blake
What is the WHM Skeleton Directory for?

In WHM, this page tells you the location of the folder where you can place files for your clients. Any files in the skeleton directory will automatically be uploaded to each new cPanel you create. The...

Julian Lister
Written by
Julian Lister
How to fix the error: Sorry, a DNS entry already exists, please delete it first (from all servers in the dns cluster)

When trying to add a new domain in WHM, you may get an error like the one listed below: Example Account Creation Status: failed Sorry, a DNS entry for do...

Ella McMorran
Written by
Ella McMorran
What is the difference between WHM and cPanel?

The Web Host Manager (WHM) is the account management panel that allows the hosting provider to manager their customers' accounts. Creating new accounts and adjusting the limits for an account are just...

Amy Flakelar
Written by
Amy Flakelar
Understanding DNS Zones

The function of your name servers is to locate the server and the correct DNS zone in order to get the following information: A Record - points your domain or subdomain to an IP address (e.g. mydomai...

Henry Blake
Written by
Henry Blake
What is a WHM package?

A package is collection of predefined specifications which define what a user or domain may have access to. An example would be our shared web hosting plans (Hatchling, Baby, Business). You would need...

Julian Lister
Written by
Julian Lister